OUR PRIVACY POLICY


This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from theberkoloop.co.uk (the 'site').

 

DEVICE INFORMATION

When you visit the site, we automatically collect certain information about your device – including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual pages you view and how you interact with the site. This information is collected in the following ways:

'Cookies' are data files that are placed on your device or computer and often include an anonymous unique identifier. They enable us to learn how people navigate around the site, which helps us provide the best possible experience. When you first visit theberkoloop.co.uk, you'll see a cookie banner stating that we use cookies and you must click 'CONTINUE' before you can browse the site. For more information on cookies, please visit www.allaboutcookies.org.

'Log files' track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.

'Web beacons', 'tags' and 'pixels' are electronic files used to record information about how you browse the site.

We refer to this automatically-collected information as 'device information' and only use it to help us improve and optimise the site.

Our website is hosted by Squarespace, who carry out the analytics mentioned above. For further information on how Squarespace handles the information we collect about you, please visit www.squarespace.com/privacy.

 

ORDER INFORMATION

When you make a purchase or attempt to make a purchase through the site or offline (at a fair where we are selling or otherwise), we collect certain other information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers), and your email address.

We refer to this information as 'order information' and only use it to fulfil any orders you place (including processing your payment information, arranging for shipping and providing you with confirmation).

In order to process your payment, we are partnered with PayPal, with whom our customers must already have an account.

 

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us via the details below. Your request will be dealt with within one month.

 

OTHER INFORMATION

When you place an order through the site, we will maintain your order information for our records for up to six years. But please be aware that we never have – and never will – sell your personal information to a third party.

 

CONTACT US

For further information, please contact us by emailing info@unherded.com or by mail at UNHERDED, 30 Finch Road, Berkhamsted, Hertfordshire HP4 3LQ.